Careers

About Lumaverse Technologies:

Lumaverse Technologies helps nonprofits, businesses, and schools build active communities—our solutions make it easier for members, volunteers, donors, event attendees, and parents to get involved and stay informed. Anchored by SignUpGenius, America’s #1 sign up app, Lumaverse touched over 190M customers last year in our mission to build group technology solutions that light the way to increased engagement, data-driven insights, and streamlined group management.

When you work with Lumaverse, you’re signing up to build and ship with an agile team of people who like to get things done, simply and at a huge scale. You’ll also be part of a company that is a perennial winner of the Best Places to Work Award due to its creative, fun, and caring culture.

TimeTap, powered by Lumaverse, is a leading Enterprise appointment scheduling software used by large companies (Amazon, Facebook, IBM, Nationwide), government agencies, and small businesses worldwide to book appointments online.

Would you like to join a fast-paced customer-centric support team? Are you comfortable multi-tasking and saying yes to anything that may come your way? We’re looking for a passionate, hardworking team player who isn’t afraid to research and test options to find solutions. You’ll be the first point of contact when our users reach out and you’ll use your finely honed organizational skills to create a positive experience for our TimeTap customers. Our team works hard to ensure our customer base succeeds and feels comfortable using the TimeTap solution. If this sounds like the challenge you’re up for – we want to hear from you!

Responsibilities:
• Create a positive experience for all TimeTap customers by providing multi-channel support to a large volume of users
• Represent Lumaverse and TimeTap with a friendly, helpful attitude that assures customers of the company’s commitment to their satisfaction
• Provide email/messaging and phone support to existing users
• Build relationships by engaging customers with helpful solutions while presenting options for more advanced functionality
• Communicate (with details!) to the larger TimeTap team any bugs or common issues that users are facing
• Provide clear and thorough written responses to our user’s questions
• Help manage feedback from users regarding bug fixes or new feature ideas
• Utilize software applications for customer support, tracking site issues, and documenting workflow
Requirements:
• Bachelor’s degree
• Minimum of two years’ experience in a similar role
• Superior written and verbal communication skills
• Strong abilities in explaining instructions via email as well as speaking by phone with users to walk them through successful steps to resolution
• Experience with Zendesk a plus
• Approachable nature when working with others to solve problems
• Ability to work independently while effectively prioritizing and managing tasks
• Problem solver – proficiency in troubleshooting and following logical steps and procedures
• Patience (Yes! It’s a skill!)
• Excellent organizational and time management skills
• Self-motivated and able to handle responsibilities without consistent oversight
• Ability to work successfully in a team environment, remote or in person
• A positive, flexible, can-do attitude

Terms of Employment:
• Full time
• Salary: DOE
• Location: Remote within the Charlotte, NC area
• Start Date: Immediately
• Benefits: group health insurance (medical, dental, and vision), 401(k) matching, life insurance, disability, 8 holidays, unlimited PTO, employee-centric giving program, end-of-year bonus, professional development, and more.

To apply, please send your resume and cover letter in PDF format to: [email protected]

About Lumaverse Technologies:

Lumaverse Technologies helps nonprofits and schools build active communities—our solutions make it easier for members, volunteers, donors, event attendees, and parents to get involved and stay informed. Anchored by SignUpGenius, America’s #1 sign up app, Lumaverse touched over 190M customers last year in our mission to build group technology solutions that light the way to increased engagement, data-driven insights, and streamlined group management.

When you work with Lumaverse, you’re signing up to tackle challenges, work side-by-side with amazing and talented teammates and discover your maximum potential. You’ll also be part of a company that is a perennial winner of the Best Places to Work Award due to its creative, fun, and caring culture.

RegistrationMax, a Lumaverse Technologies company, is seeking a Web Application Developer to be an integral part of our LumaTech software development team. RegistrationMax provides enrollment and event registration for 4-H communities and county and state fairs, providing user-friendly event workflows to help event staff with entry hierarchy and barcode scanning, and much more. The Web Application Developer will be responsible for development, web services development, database design and deployment. Performing system updates, regular security, and vulnerability scans, managing large datasets, handling high server loads and administering a large number of users.

Responsibilities:
• Application design, architecture, and security.
• Develop using current standard web techniques in C#, SQL Server and Asp.Net Core.
• Maintaining existing infrastructure, addressing technical debt, and plan upgrades.
• Writing/optimizing SQL queries for efficiency to improve database performance
• Contribute to the ongoing technical growth of the RegistrationMax platform
• Occasional presentations on technology-related topics, leading discussions and/or team discussions
• Occasional interaction with our users in supporting and solving complex problems experienced on the site

Requirements:
• • Bachelor’s degree in Computer Science, Engineering, or related industry experience
• 3+ years of experience in developing high availability web applications; back end and front end
• Excellent experience with web application design patterns.
• Excellent experience in C#, Asp.Net MVC and Asp.Net Core
• Excellent experience in MS SQL Server database queries, database architecture, indices, views, stored procedures, T-SQL, etc.
• Proficiency in data and performance analysis
• Experience with cloud server architecture
• Experience in GIT and source code management
• MS IIS networking, security, environment setup and server configuration knowledge a plus
• Excellent oral and written communication skills, ability to effectively communicate technical concepts and processes in simple terms
• Outstanding task and time management skills
• Ability to interact well in a team environment
• A positive, flexible, can-do attitude

Terms of Employment:
• Full time
• Work location: Remote within the U.S.
• Salary: DOE
• Benefits: group health insurance (medical, dental, and vision), 401(k) matching, life insurance, disability, 8 holidays, unlimited PTO, employee-centric giving program, end-of-year bonus, professional development, and more.

To apply, please send your resume and cover letter in PDF format to: [email protected]

About Lumaverse Technologies:

Lumaverse Technologies helps nonprofits and schools build active communities—our solutions make it easier for members, volunteers, donors, event attendees, and parents to get involved and stay informed. Anchored by SignUpGenius, America’s #1 sign up app, Lumaverse touched over 190M customers last year in our mission to build group technology solutions that light the way to increased engagement, data-driven insights, and streamlined group management.

When you work with Lumaverse, you’re signing up to build and ship with an agile team of people who like to get things done, simply and at a huge scale. You’ll also be part of a company that is a perennial winner of the Best Places to Work Award due to a creative, fun and caring culture.

Are you well versed in software design patterns and architecture? Do you have experience in planning and delivering high value web applications? We are looking for a full stack coding genius and a self-starter that’s highly motivated and excited to join our amazing team of developers. You’ll work on engaging projects with an agile team who enjoys working together. If this sounds like your kind of role, we’d like to hear from you!

Responsibilities:

• You’ll be helping plan, estimate, and execute new development projects.
• You’ll be refactoring existing code and various parts of the application to improve performance, scalability, and/or to fix bugs.
• You’ll also be writing/optimizing SQL queries to improve database performance.
• You’ll need to contribute to the ongoing technical growth and discussions of the development team by occasionally presenting technology-related topics and/or lead team discussions.
• You’ll be Interfacing with third-party partners using API solutions and services we either have built or will be building.
• You’ll occasionally interact with various departments as well as our members to solve complex problems experienced on the site or ongoing projects.

Requirements:

• You must be familiar with each step of a software development cycle.
• You must have excellent experience with web application design patterns and solutions.
• You must have a minimum of 3 years of experience in developing high-availability web applications for a medium-to-large audience.
• You must have at least 3 years of actively developing web applications using Nest.js as a framework or some other NodeJS frameworks.
• You must also have at least 3 years of actively developing web applications using one or more of these client-side programming languages and frameworks: TypeScript, JavaScript, J2EE, Java, AngularJS, Angular, React, Vue, etc.
• You must be proficient in one or more of these styling frameworks: SASS, SCSS, LESS, CSS, Bootstrap, XML, AJAX, CSS, Bulma, Tailwind.
• You have some experience with one or more of these server-side programming languages: Java, Python, .NET, Go, Ruby, etc.
• You must also have working and current experience in one or more of the following databases: PostgreSQL, MySQL, SQL Server, Oracle, Redis, Couchbase, MongoDB, etc.
• You should understand and have at least 2 years of experience in building REST APIs and software integrations.
• You should have experience working in an Agile/Scrum development team.
• If you know or are familiar with domain-driven design patterns, that’s a plus!
• If you have experience with cloud server architecture from Amazon AWS or equivalent service, that’s also a plus!
• You must have the ability to effectively communicate technical concepts and processes in simple terms.You must be skilled with your task and time management.

What You’ll Enjoy:

• You’ll appreciate and enjoy our team and culture.
• You’ll get to work with a fun, easy-going, passionate group.
• You’ll get to make a difference in people’s lives… by the millions!
• You’ll work remotely.

Terms of Employment:

• Full time
• Work location: Remote within U.S.
• Salary: DOE
• Benefits: group health insurance (medical, dental, and vision), 401(k) matching, life insurance, disability, 8 holidays, unlimited PTO, employee-centric giving program, end-of-year bonus, professional development, and more.
• To apply, please send your resume and cover letter in PDF format to [email protected]

To apply, please send your resume and cover letter in PDF format to [email protected]

About Lumaverse Technologies:

Lumaverse Technologies helps corporations, nonprofits, and schools build active communities—our solutions make it easier for members, volunteers, donors, event attendees, and parents to get involved and stay informed. Anchored by SignUpGenius, America’s #1 sign up app, Lumaverse touched over 190M customers last year in our mission to build group technology solutions that light the way to increased engagement, data-driven insights, and streamlined group management. Welcome to Lumaverse!

Our vision is to empower people to change the world, together. And when you work with Lumaverse, you’re signing up to build simplicity into software solutions that light the way to increased engagement, data-driven insights, and streamlined group management for organizations. You’ll also be part of a company that is a perennial winner of the Best Places to Work Award due to a creative, fun, and caring culture.

Are you a self-starter that’s highly motivated and excited to join an amazing team? Like to work on engaging projects with other agile team members who enjoy working together? If this sounds like your kind of place, but you don’t see an open role that fits your experience, we’d still like to hear from you!

What You’ll Enjoy:

• You’ll appreciate our team culture and our paid time off and parental leave benefits.
• You’ll get to work with a fun, passionate group and expand your skills with professional development provided by Lumaverse.
• You’ll get to make a difference in people’s lives… by the millions!
• Our employee-centric giving program makes it easy to double your donation to your favorite nonprofit with our dollar-for-dollar matching. Included in our giving program is our Giving Tuesday donation on behalf of each of our team members to their favorite charity. Lumaverse also offers paid time to serve and give back to your community.
• Our robust group benefits help make your wellness a top priority. We offer medical, dental, vision, flexible spending and dependent care benefits. And when the unexpected happens, we help you by providing company paid short term disability and life insurance.
• Socking away for your future? Our 401(k) with immediate vesting and robust company match gives you peace of mind for the roads ahead.

To apply to Our General Open Role Inquiry:

• Please email your resume and cover letter in PDF format to [email protected], and tell us what type of work drives you and what you’re most qualified for. As we scale the Lumaverse team, we’re always looking for bright talent and if your skillset matches what we’re looking for, then we can’t wait to hear from YOU!

About Lumaverse Technologies:

Lumaverse Technologies helps nonprofits and schools build active communities—our solutions make it easier for members, volunteers, donors, event attendees, and parents to get involved and stay informed. Anchored by SignUpGenius, America’s #1 sign up app, Lumaverse touched over 190M customers last year in our mission to build group technology solutions that light the way to increased engagement, data-driven insights, and streamlined group management.

When you work with Lumaverse, you’re signing up to build and ship with an agile team of people who like to get things done, simply and at a huge scale. You’ll also be part of a company that is a perennial winner of the Best Places to Work Award due to a creative, fun, and caring culture.